FAQ

If you do not find answers to your question(s), then please get in contact with us here.

Do I have to be embarrassed concerning hygiene or healthiness?
As the complete unit is cleaned and disinfected after each rental period, the using of the unit is possible without hesitation. The Liner is of course disposed after each rental period and is renewed by a new one which is fitted concerning to your penis size.

Is the transaction of the rental discreet?
The shipping is arranged absolutely neutral and discreet. Nobody can see what is in the box. Also the reference for the bank wire transfer and the payback of the security deposit is absolutely neutral.
The name “Venus2000rental” is neither written on the package nor in the bank transfer.

Is it important to inform you about my exact penis measurements (in erected condition)?
In order to really enjoy the Venus 2000 the correct measurements are important. By using the Air Control Box it is possible to change the size of the liner inside the Receiver a bit. Therefore it is not so bad if your penis is 0,5 cm thicker or thinner as you mentioned in the rental request.

How much are the shipping costs?
Please take a look at the list below to see the shipping costs to your country.

Country Shipping costs Waybill for returning included*
Austria € 30,00 Yes
Belgium € 34,00 Yes
Denmark € 35,00 Yes
Finland € 53,00 Yes
France € 41,00 Yes
Germany € 20,00 Yes
Ireland € 52,00 Yes
Italy € 45,00 Yes
Liechtenstein € 65,00
Luxembourg € 33,00 Yes
Netherlands € 35,00 Yes
Norway € 26,00
Spain € 52,00 Yes
Sweden € 52,00 Yes
Switzerland € 43,00 Yes
United Kingdom € 39,00 Yes
*Returning:
You will find a return waybill in the package which you have to stick on the package for return shipment and deliver the package to your next post office branch. The above shown prices are the total costs for the shipping to you and for the return shipping. You do not have to pay any additional fees for delivery in your post office branch.

How do you arrange the shipping?
We use DHL for shipping.
Our shipments leave on a Tuesday meaning the Sybian and all accessories arrive with you on Thursday or latest Friday at your chosen address.
You will find a return waybill in the package which you have to stick on the package for return shipment and deliver the package to your next post office branch. The above shown prices are the total costs for the shipping to you and for the return shipping. You do not have to pay any additional fees for delivery in your post office branch.
If the waybill for returning is not available in your country, please send the package back to us with a logistics company of your choice after the rental period. The delivery time of the package must not exceed 4 days and the package must be insured for a value of 500,00 Euro.

Can I extend the rental time spontaneously?
Please simply call us or contact us by email if you want to extend the rental time. If the Venus 2000 is not yet reserved for another customer the extension will be possible without any problems.

Which rental periods are possible?
You can rent the Venus 2000 for two or more weekends for the price of 100 Euro. Of course the Venus 2000 stays with you between the two weekends.
If you want to rent the unit for a longer period, please send us a price request.

Do you recommend the use of lubricant?
Yes, absolutely! You can only enjoy the Venus 2000 to your full satisfaction if you use lubricant. We recommend you to order our offered ID Glide Lubricant (ultra long lasting). This lubricant is excellent for the use with the Venus 2000.

Are the 30 ml Lubricant enough for one weekend?
These 30 ml are enough for using the Venus 2000 several times.